Customer Service Receptionist

Job description

  • SKM/Diploma in Hospitality / Spa Therapy / Marketing 
  • Basic knowledge in Beauty/Spa/Hospitality Industry 
  • Customer service attitude 
  • Good verbal and writing skills in English and Bahasa 

Job description: 

  • Provide guidance to clients on the procedures at the spa
  • Answer telephone calls and provide accurate information to clients
  • Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
  • Introduce new beauty products to clients and educate them on their uses and benefits
  • Keep clients updated on currently available promotions and discounts in services offered in the Spa
  • Process payments from clients for services ordered from the spa
  • Assist in developing promotional events, which focus on increasing the clientele of the spa